The people at Sentinet have been managing implementations for over 17 years. We specialise in the implementing Billing and CRM systems. We have experience in delivering Network OSS, Mediation and Change Control Systems.
Business Process Re-engineering
We've driven huge improvements business processes for clients like AT&T and IBM. For example. Working with a major Telecoms Provider. We reviewed their flagship VPN product process from Sale right through to Billing and drove improvements of over 30% into the process.
Procurement Management
We have experience negotiating with the biggest names in the business: IBM, Cisco and BT. We are accustomed to working with members of your business to understand what your needs are and to drive the evaluation, negotiation and purchase whatever it is you are looking for. For example, we were brought in to a stalled deal to purchase an outsourcing solution. Within 2 months, we drove the deal to completion, rewriting the deal, driving major changes to the SLAs and driving a reduction in the price.
Programme Management
We lead programmes of all sizes and types. The deals we've led range from $50m - $200m. We've led the transition to outsourcing solutions, the migration of all customers from 200+ Points of Presence in order to drive savings of $70m. We are all qualified project managers who will apply the methodology that you favour or, if you don't have one, we'll implement one for you.
Interim Management
We provide senior managers who operate at the Director or Senior Manager level. We have experience leading all stages of the development lifecycle. We specialise in leading Testing, Data Centre's, Desktop Support and IT Operations.
Adidas
Astra Zeneca
AT&T
Concert
Equant
Gate Gourmet
Getinge
IBM
Lufthansa
Orange Business Services
Shell Oil